Echo’s cloud-based web platform connects to toll-free SMS, voice (IVR) and USSD channels to automate personalized communications at scale with your most important stakeholders. From these, the platform provides actionable data to empower insights and decisions.
The Echo platform requires no IT or programming skills to use. It combines powerful off-the-shelf features that include:
Echo Mobile’s Deployment team provides Echo platform users with mobile strategy and implementation consulting. Deployment Specialists are also technical experts in the platform, ready to help your organization optimize and implement effective SMS, voice (IVR), and USSD initiatives across Africa.
Deployment’s professional services span the four stages of successful mobile engagement.
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Echo Mobile’s software emerged from Kenya’s vibrant social startup community in 2012.
We’ve since grown into a leading enterprise technology provider, serving Africa’s most exciting organizations and offering one of the few Software-as-a-Service (SaaS) platforms built in Africa, for Africa. Read more...
Echo Mobile was born from Kenya’s vibrant social enterprise community in 2011. Jeremy Gordon and Rachel Brooks built the first version of our software while working for a Kenyan agricultural microfinance institution (MFI). Their task was to help the company better engage, influence and understand its rural customers — mostly smallholder farmers.
The software was a game changer for the organization, and other businesses soon began asking to use it. So in 2012, Jeremy and Rachel incorporated Echo Mobile to help solve the information and communication challenges common to all organizations in Africa. We’ve since evolved into a leading enterprise technology provider, serving Africa’s most exciting organizations and offering one of the few Software-as-a-Service (SaaS) platforms built in Africa, for Africa.
Expanding on SMS, we’ve added voice (IVR), USSD, and IP messenger options to the Echo platform. To complement the platform’s monitoring and evaluation features, we’ve added sales, marketing, and customer service tools. We’ve expanded across Africa and developed expertise in consumer goods, health, agriculture, energy, education, and more. And to share that expertise with users, we’ve built the Echo Deployment team, offering professional mobile strategy and implementation services.
As we’ve grown, Echo Mobile has maintained its startup personality thanks to a team of scrappy, results-oriented problem solvers and innovators. We remain accessible, adaptable, collaborative, and practical in our commitment to helping all organizations in Africa succeed, so contact us to see how we can serve yours.